Frequently Asked Questions (FAQ)

The most important basic information for each concert can be found on the event page in our agenda. Is your question not listed here? Or do you have a comment or complaint? Please feel free to contact us.

Cashless

You can only pay with a debit card or credit card in TivoliVredenburg and no longer with cash. We accept Maestro, Visa, Mastercard and American Express.

You can have your cash money put on the TivoliVredenburg cash card at the box office. With this card you can pay anywhere in the building.

Your visit to TivoliVredenburg

Tickets

Accessibility

TivoliVredenburg is fully accessible to visitors with mobility requirements. The different halls of TivoliVredenburg are connected by squares, corridors, stairs, elevators and some also by escalators. The route to a hall can differ per day.

It can be useful to ask one of our staff to accompany you to the right location, because the building is very large. To get to the right floor, elevator passes are available from the box office in the central lobby.

f you have any questions or need any help, please feel free to contact us.