Platinum Tickets give fans the opportunity to purchase the most in demand tickets to an event, at a market-driven price. A number of the tickets is set aside for this purpose by the artist. Platinum Extras such as hospitality or merchandise are not included in the price of a Platinum Ticket.

VIP instructions will be sent via email no later than three days (3) prior to the concert. All packages and contents are non-transferable, no refunds or exchanges. All VIP package items and experiences are subject to change. Please note that the information provided at the time of purchase (e-mail and mailing address) is the same information that will be utilized for individual contact requirements where applicable. 237 Global, the artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. If you have any questions regarding your VIP package elements, or have not received your package information within three days (3) of the concert date, please contact the point of purchase.